Business support

Business support for...small companymedium companybig company

Need reliable IT support for your business? Looking for a professional service you can trust? We offer full range of services.

Micro Mighty Package
1-10 users

Are you a micro business with up to ten users? Need ongoing IT support without the high costs of employing an in-house engineer. IT Mighty can help with our Micro Mighty package we cover all of your IT needs with a monthly visit and ongoing support when you need it, no matter how big or small the problem is, you’re covered. Our guaranteed response times give you peace of mind that we will deal with issues promptly causing as little disruption as possible to your business day.

 

Emergency support – We offer telephone support Monday to Friday between the hours of 8am and 8pm for emergency issues and if it’s something we can’t correct remotely we will be on site to help as soon as possible.

Server Response – If your server is down we will be onsite the same day in order to get things up and running.

Monthly support visit
– Once a month we will visit you on site to complete any scheduled work or deal with any IT issues you may be having that can’t be resolved remotely.

Unlimited telephone and email support – Whatever the problem may be we will return all phone calls within one hour and respond to all email enquirers within 6 hours.

Remote monitoring support service
– We can support and monitor critical business equipment remotely, this can include servers, routers, PC’s and laptops.

Rolling monthly payments
– Support is offered on a monthly basis allowing you to upgrade your package as your requirements and business needs change.

Out of hours support – We understand that your systems need to be up and running 24/7 so we are happy to offer out of hours support when required at a reasonable additional cost.

Small and Mighty Package
11-24 users

Does your business have between 11-24 users? Are you looking to outsource your IT to a company you can rely on? If so IT Mighty have the ideal option for you with the Small and Mighty package. With many users relying on the effective running of their systems and equipment it’s critical to have reliable support when you need it and with this package you have the flexibility to cover multiple in-house servers and critical business applications.


Emergency support
– We offer telephone support Monday to Friday between the hours of 8am and 8pm for emergency issues and if it’s something we can’t correct remotely we will be on site to help as soon as possible.

Server Response
– If your server is down we will be onsite the same day in order to get things up and running.

Monthly support visit
– Once a month we will visit you on site to complete any scheduled work or deal with any IT issues you may be having that can’t be resolved remotely.

Unlimited telephone and email support – Whatever the problem may be we will return all phone calls within one hour and respond to all email enquirers within 6 hours.

Remote monitoring support service – We can support and monitor critical business equipment remotely, this can include servers, routers, pc’s and laptops.

Rolling monthly payments
– Support is offered on a monthly basis allowing you to upgrade your package as your requirements and business needs change.

Out of hours support – We understand that your systems need to be up and running 24/7 so we are happy to offer out of hours support when required at a reasonable additional cost.

High and Mighty Package
25+ users

Do you have a busy office with complex IT systems? Is the day to day running of back end servers critical to your business needs? If you have more than 25 users with multiple servers in-house, the High and Mighty package can be tailored to your requirements, offering complete peace of mind for any IT support you may need.

Emergency support – We offer telephone support Monday to Friday between the hours of 8am and 8pm for emergency issues and if it’s something we can’t correct remotely we will be on site to help as soon as possible.

Server Response – If your server is down we will be onsite the same day in order to get things up and running.

Monthly support visit – Once a month we will visit you on site to complete any scheduled work or deal with any IT issues you may be having that can’t be resolved remotely.

Unlimited telephone and email support
– Whatever the problem may be we will return all phone calls within one hour and respond to all email enquiries within 6 hours.

Remote monitoring support service – We can support and monitor critical business equipment remotely, this can include servers, routers, pc’s and laptops.

Rolling monthly payments – Support is offered on a monthly basis allowing you to upgrade your package as your requirements and business needs change.

Out of hours support – We understand that your systems need to be up and running 24/7 so we are happy to offer out of hours support when required at a reasonable additional cost.

Interested in finding out more?

CONTACT US TO ARRANGE A FREE NO OBLIGATION MEETING TO DISCUSS YOUR IT REQUIREMENTS.